Subscribe    |    Sponsors    |    About Us   |   Contact Us                

How Verticalization and Business Process Utilities Will Impact Outsourced Services (2010)

A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution
A lot of small business owners are great at their business but not at handling their finance and accounting processes. This causes them to make poor decisions that could sink their business. Here's a flexible outsourced solution for this process, and it's totally geared to small businesses. (2009)

Offshoring Meets the Bank's Business Demands: Royal Bank of Canada had more ADM projects than people to meet the expanding list, requiring it to somehow augment its ADM resources. Offshoring was the answer. However, a few areas of the bank had dabbled in offshoring with mixed results. No one shared learnings across the enterprise or coordinated governance or infrastructure. This relationship with iGATE did both and helped the bank grow. (2008)

How the 'Unknown Unknowns' Forged a Great Relationship: National Life Group was unhappy with its IT supplier. It did not want to alert this supplier it was shopping, so its new supplier had a difficult time pricing the service since it could do no up-front diligence. Both buyer and supplier were surprised at the magnitude of the surprises. But they worked together through the difficult times, laying the basis for a successful future. (2008)

Improving Customer Service Became the Key to Competitiveness: The worldwide mortgage markets have seen significant change even before today's credit crunch. Cheltenham & Gloucester (C&G), the mortgage arm of the Lloyds TSB Group, had to change its fundamental business model to compete. Outsourcing and offshoring gave the mortgage operations the remodel it needed. (2008)

Outsourcing the Replacement of Core Banking Systems: Capgemini’s study examines the trends in drivers and timing for banks undertaking core banking systems replacements. This article also discusses options for outsourcing components of these projects and choosing the replacement systems. (2008)

How a Money Management Firm Benefited from Outsourcing Its HR to a PEO: Pegasus Capital Advisors, a private equity firm, is operating in today's uncertain financial markets. Instead of doing strategic work, the CFO found he lost whole days dealing with employee problems, since he was also responsible for HR, too. Outsourcing to ADP TotalSource not only saved time but also gave the firm's employees more benefits, which became a great recruiting tool. (2008)

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank: Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP's Access on Demand helped the bank get a handle on its vast computer inventory. (2008)

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work: Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I'll take? says David Zarski (2008)

• More Stories

The search for gold: Helping banks to tap alternative funding sources - The recent credit crisis forced banks to shore up their capital. The Direct Banking Model facilitates customer acquisitions in a new geography while maintaining a lean cost structure. - July 2009

Key Issues in Enabling Transformation in Mortgage Banking - The mortgage banking industry needs to implement strategies to reduce costs, achieve greater efficiencies and productivity, and innovate to attract and retain customers--doing more but with less capital. Mortgage bankers also need to be able to respond agg... - November 2008

An Investor's Guide to BPO Economics - An investor's guide to business process outsourcing (BPO) economics - How to assess technology choices' impact on company value. - November 2007

Achieving the Holy Grail in Mortgage Process Outsourcing - Learn how to handle current mortgage industry challenges by using a true variable cost structure that improves cost efficiencies, leads to service and quality improvements and can actually increase revenue. - October 2007

Outsourcing Delivers Value Companies Demand - A Capgemini sponsored study of 288 senior finance executives found that 72% of executives in a position to judge the value of their companies' outsourcing efforts say they "met or exceeded" expectations. 73% of survey respondents said they are interested ... - June 2006

Are you getting the most from your purchasing card program? - Learn practical ways to administer your program more cost effectively and efficiently. - April 2006

Billing Strategies for Innovative Business Models - Outsourcing companies that manage financial processes as a strategic asset are able to go to market faster and outmaneuver their competition. This white paper by Softrax discusses how to manage billing--and the financial infrastructure--as a strateg... - March 2006

Cracking the Code to Check 21 - Read this white paper from Unisys to learn about Cracking the Code for Check 21. Financial institutions that fail to look beyond the short-term compliance requirements and operational cost saving opportunities that Check 21 presents stand to lose op... - January 2005

• More Papers

If your company is interested in gaining exposure to our highly targeted readers who are looking for outsourcing information and for companies that can assist them, you should consider becoming an Outsourcing Center sponsor. Click here to learn more about sponsorship opportunities.