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Outsourcing Financial Services

Outsourcing Financial Services
How a Money Management Firm Benefited from Outsourcing Its HR to a PEO: Pegasus Capital Advisors, a private equity firm, is operating in today's uncertain financial markets. Instead of doing strategic work, the CFO found he lost whole days dealing with employee problems, since he was also responsible for HR, too. Outsourcing to ADP TotalSource not only saved time but also gave the firm's employees more benefits, which became a great recruiting tool. (2008)

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank: Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP's Access on Demand helped the bank get a handle on its vast computer inventory. (2008)

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work: Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I'll take? says David Zarski (2008)

Deloitte Report: Offshoring in the Financial Services Industry 'Forever Changed' by Globalization: A new report from Deloitte Consulting discovered financial institutions are reshaping themselves before our eyes. They will be forever changed by globalization, according to Peter Lowes. Fact: In 2001 less than 10 percent of the financial services industry had moved work offshore. Today, 75 percent have. Here's what's really happening. (2007)

How a Swiss Company Selected Its Offshore Location: Telekurs Financial, which provides real-time data to the world's largest banks, was still entering data manually. It clearly needed to offshore to speed up and improve the process. But where should it go? This is its story. (2007)

European and Worldwide Knowledge Process Outsourcing Trends: Knowledge Process Outsourcing may become the fastest-expanding outsourcing initiative in the next 12 months, especially across Europe. Here's what you need to know about KPO trends, the value proposition, and how to select a KPO service provider. (2007)

How HP Achieved the Fastest Core Banking Migration in India for Bank of India: Bank branches used aging software. A customer couldn't make a deposit in any branch but its own. The global banks were arriving with systems that made this possible, so the Bank of India couldn't respond to customers' needs fast enough. HP's banking solution solved the problem. (2007)

 

Outsourcing Research and Whitepapers

An Investor's Guide to BPO Economics - An investor's guide to business process outsourcing (BPO) economics - How to assess technology choices' impact on company value. - November 2007

Achieving the Holy Grail in Mortgage Process Outsourcing - Learn how to handle current mortgage industry challenges by using a true variable cost structure that improves cost efficiencies, leads to service and quality improvements and can actually increase revenue. - October 2007

Outsourcing Delivers Value Companies Demand - A Capgemini sponsored study of 288 senior finance executives found that 72% of executives in a position to judge the value of their companies' outsourcing efforts say they "met or exceeded" expectations. 73% of survey respondents said they are interested ... - June 2006

Are you getting the most from your purchasing card program? - Learn practical ways to administer your program more cost effectively and efficiently. - April 2006

Billing Strategies for Innovative Business Models - Outsourcing companies that manage financial processes as a strategic asset are able to go to market faster and outmaneuver their competition. This white paper by Softrax discusses how to manage billing--and the financial infrastructure--as a strateg... - March 2006

Cracking the Code to Check 21 - Read this white paper from Unisys to learn about Cracking the Code for Check 21. Financial institutions that fail to look beyond the short-term compliance requirements and operational cost saving opportunities that Check 21 presents stand to lose op... - January 2005

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